Order tracking

Lancôme services - My Order


Your order will be dispatched by DPD.

When your order and payment have been validated, Lancôme sends an initial email to confirm your order.

Then, once your order has been prepared and dispatched, you will also receive an order dispatch confirmation by email. In this second email, you will find a parcel number.

By clicking on the link to the DPD website in this email, and entering the parcel number, you will be able to track your parcel. Should you have any problems, please contact the carrier or the Lancôme customer services teams.